We are proud of our company especially the positive feedback we receive from our customers. Unfortunately, the feedback we hear often doesn’t get translated to positive (or negative) online reviews. We’ve relied on Angie’s list as our primary review platform, probably because they are so aggressive in marketing their services. Unfortunately, most of our customers don’t subscribe to Angie’s so they never see that we have all A+ reviews and have won the Super Service Award every year until this year when they changed how they select award recipients.
Our customers tell us that they read reviews on a number of different platforms including Google+, FaceBook, and Yelp, so we have added some new review buttons on our web site in the hopes that we will hear back from a wider variety of our customers. Like you, I often spend a few minutes reading reviews before making a purchase of hiring a contractor. If you like our service, let your neighbors know, if you aren’t happy, let us know. Either way, we really appreciate you taking the time to post a review.